The second-hand marketplace Shoppers Express Displeasure Over Sizing Updates
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The platform stated the new system was more in line with similar services.
The platform has recommended to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options following member complaints.
